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About the business
B & W Thornton is a treasure trove for anyone who appreciates fine china and classic gifts. This family-run shop has been part of Stratford’s retail landscape for generations, earning a reputation for quality and expertise. The moment you walk in, you’re surrounded by gleaming glass cabinets and neatly arranged displays of porcelain and crystal. The store carries an extensive range of china and glassware – from elegant bone china tea sets and figurines (think Royal Doulton ladies and Coalport cottages) to collectible plates, delicate crystal vases, and ornaments. It’s the kind of place where you might find a commemorative Stratford tankard, a hand-painted English floral vase, or a limited-edition Moorcroft pottery piece. Collectors often make a beeline for B & W Thornton, as the shop is known to stock sought-after brands and even exclusive limited-edition items. Yet it’s equally welcoming to the casual browser searching for a special gift or souvenir. The proprietors and staff have deep knowledge of their wares – they can tell you all about the history of a pattern, the value of a certain piece, or how to care for fine china. Their personalized service is frequently praised: whether you need a replacement lid for a teapot, want an item specially ordered, or simply are trying to decide between two wedding gifts, they take the time to assist with courtesy and patience. Despite being filled with delicate goods, the shop doesn’t feel stuffy or intimidating. Instead, there’s a nostalgic charm, as if you’ve stepped back to a time when shopping for homewares was an elegant affair. B & W Thornton also often offers gift-wrapping, and they securely package items for those traveling or shipping abroad, given that many customers are visitors wanting to take a bit of English craftsmanship home. In a world of high-speed retail, B & W Thornton stands out as a haven of traditional quality and care, where every item has been thoughtfully selected and every customer is treated like a friend. It’s a must-visit for lovers of fine things and a delightful reminder of Stratford’s independent shopping heritage.
